Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-starred restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. Our beautiful spa with twelve treatment rooms and peaceful atmosphere further will further enhance your stay. A combined room-count of nearly 200 rooms and suites, and 60,000 square feet of beautiful event space allows us to curate a memorable experience for any occasion!
About the Position
You thrive in an office environment and look forward to the daily phone interactions with our guests in our beautiful hotels! As the central hub of calls, this position will support all internal and external communications between guests and staff. The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the hotel while maintaining attentive courteous and efficient customer service.
Slip away to The Estate Yountville, a vibrant and lush oasis situated amidst 22 acres of coveted wine country addresses, offering an alluring collection of fashionable experiences. Just steps from the front door, revel in wining, dining and playful adventures at award-winning tasting rooms, celebrated chef restaurants, and extraordinary – impeccably Napa – experiences.
A mix of contemporary architecture and playful allure, The Estate Yountville enlivens the Yountville landscape, offering a vibrant gathering place for savvy travelers to discover, play and rejuvenate. Tour our image gallery and peek behind the vines to discover our lush oasis in the heart of Napa Valley.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: