Bell Attendant

Property Holiday Inn Amarillo West Medical
Posted Date 2 months ago(6/15/2022 3:05 AM)
ID
2022-141337
Location
US-TX-Amarillo
Category
Front Office/Guest Services
Type
Regular
Status
Part-Time

Job Summary

Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.

Responsibilities

QUALIFICATIONS:

 

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Must have an acceptable MVR (Motor Vehicle Driving record)
  • Minimum of one year driving experience
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.

 

RESPONSIBILITIES:

 

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Greet guests in a pleasant manner.
  • Load and unload luggage carts.
  • Escort guests to rooms.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Deliver messages to meeting rooms.
  • Deliver flowers and packages to guest rooms.
  • Complete room changes.
  • Maintain current listing of local and area attractions special events and activities.
  • Maintain list of local transportation guides churches sports arenas etc.
  • Assist housekeeping department with guest requests.
  • Ensure lobby reader board is correct.
  • Provide information maps and directions as required.
  • Open doors.
  • Answer phones to assist guest service agents.
  • Conduct house count by computer.
  • Show guest rooms and suites as needed and emphasize company amenities.
  • Other duties as required.

 

Property Details

Holiday Inn Amarillo West Medical Center

 

We invite travelers to experience Amarillo’s full service hotel, Holiday Inn – Amarillo West Medical Center. Conveniently located in the heart of Amarillo, we offer the best in service and amenities to surpass all of our guest expectations. We feature over 151 well-appointed guest rooms which will allow for a relaxing and enjoyable stay while in the panhandle region. Our hotel offers relaxing rooms featuring stylish decor & amenities, including a micro/fridge, wired/wireless Internet, 37” HDTV and an iPod dock. We are only a short distance from Amarillo’s major attractions including: the Big Texan Steak Ranch, The Cadillac Ranch, Palo Duro Canyon State Park (USA's 2nd largest canyon) and Wonderland Amusement Park. The hotel is only minutes away from major area corporations as Textron, Tyson Foods, Pantex, Owens Corning, GE and Grifols. Our hotel features our “Flame” restaurant and offers a variety of selections to satisfy all. Guests can enjoy hosting their meetings, reunions, or special events on-site featuring over 3600 sq. ft. of banquet and event space. 

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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