Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Whether visiting the University of Wisconsin or spending a weekend at Wisconsin Dells, we've got our guests covered. Fantastic shopping is just next door at the East Towne Mall and dozens of great Madison restaurants are located nearby. Just minutes from the Madison airport our pet-friendly, extended-stay hotel offers 50% larger suites than our competitors. Business travelers love being a short drive from major Madison businesses including EPIC, Alliant Energy, and American Family Insurance. Families love the spacious kitchens in every suite, each equipped with a full sized fridge, stove top, dishwasher, microwave and oven.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: