Rental Property Manager

Property Pearl Resort South Padre Island
Posted Date 3 months ago(8/31/2022 7:15 PM)
ID
2022-166296
Location
US-TX-South Padre Island
Category
General Manager/Senior Operations Leadership
Type
Regular
Status
Full-Time

Job Summary

The Rental Property Manager is responsible for the overall management administration and inventory growth of the Club/Resort’s rental homes and/or villas in assigned community/ies. Will utilize discretionary judgment to make and execute decisions on behalf of the company balancing the needs of the customers with the profitability of the company. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent is required; Bachelor degree preferred
  • Two or more years’ experience in the vacation rental industry or property management
  • Strong analytical thinking written and verbal communication skills
  • Must be able to work with minimal supervision
  • Ability to exercise discretion and independent judgment
  • Able to work in a team environment
  • Ability to communicate effectively with customers from varying executive levels and international/ethnic backgrounds
  • Strong oral presentation skills
  • Foreign language skills preferred especially Spanish
  • Flexible schedule required
  • Very strong social skills comfortable in crowds and conversing with highly educated and motivated people
  • Excellent computer and technology skills especially Excel Word and Outlook
  • Excellent organizational skills
  • Ability to work in a fast-paced environment
  • Be able to work in a hot cold wet humid and loud environment for long periods of time
  • Be able to work in a standing and mobile position for a long period of time

JOB RESPONSIBILITIES:

  • Accurately administer and execute rental contract and supporting enrollment paperwork to rental owners ensuring owner understands all elements of the contract and rental program
  • Serve as primary point of contact for owners in the rental program acting as a liaison between owners and the Resort in applying Company policies and procedures
  • Build and foster positive relationships with owners in the rental program meeting face to face whenever possible
  • Increase rental program inventory by soliciting current and potential owners within designated communities who are not currently rental program participants as well as buyers of current rental units and selling the benefits of being part of our program
  • Proactively respond to and follow up with all rental program leads in a timely and professional manner
  • Network with area realtors builders homeowner’s association and property owners to foster positive Club/Resort relationships
  • Manage all aspects of owners entering and exiting rental program
  • Thoroughly understand the membership program homeowner’s association requirements/responsibilities as well as rental program management agreements and unit standards
  • Ensure ongoing adherence to the terms of the rental contracts utilizing discretion as well as balancing the needs of the homeowners with the profitability of the company
  • Address owner inquiries and resolve owner issues/disputes liaising with other related entities and departments such as Housekeeping Engineering Reservations Accounting Membership and Homeowner’s Association (HOA) as needed to gather information
  • Monitor owner arrivals and no-show procedures
  • Execute owner arrival and Welcome Gift and VIP benefits as requested
  • Assist with planning and organizing as well as attend owner events/functions as needed
  • Regularly inspect and monitor quality of units to ensure that rental units meet program quality standards take corrective action as needed to address quality deficiencies and communicate corresponding charges to owners
  • Coordinate improvement/refurbishment projects including obtaining and negotiating bids from vendors communicating to owners and overseeing improvements
  • Rectify community and in-unit deficiencies by working hand-in-hand with preferred vendors housekeeping engineering HOA and property owners
  • Responsible for monthly owner financial statements for rental income and related expenses ensuring accuracy of statements
  • Maintain accurate files for owner agreements work orders contractors vendors and other related correspondence
  • Maintain effective communication and networking with other departments within hospitality such as housekeeping engineering reservations and accounting providing feedback and suggestions to improve systems and processes
  • Place service requests; provide access as needed place units out of order and any other action necessary in coordination efforts
  • Manage electronic tracking processes related to pertinent owner and unit information including audit credit cards insurance features spreadsheet direct deposit information hard keys etc.
  • Participate in end-of-month process: update inventory mailing list state requirements email distribution list etc.
  • Provide on-call support to Resort as it relates to the units in the Rental Program
  • Reconcile/adjust employee membership account/expenditures related to departmental expenses
  • Conduct/attend daily rental team stand-ups weekly rental management meetings operations meetings
  • Attend other departmental meetings and/or stand-ups for cross communication and continuous training as needed
  • Participate in determining and achieving departmental short-term/long-term goals and initiatives
  • Attend all scheduled meetings where presence is required
  • Reliable transportation is necessary and will be required for work-related activities
  • Perform additional duties as required
  • Other duties may be assigned as business demands

Property Details

The Pearl South Padre

 

Nestled on the island's southern tip, the Pearl South Padre Island Resort is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await our guest arrival. From the moment visitors drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, they'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination.

After spending a fun-filled day at the beach enjoying the clear blue waters of the Texas coastline, guests can retreat to the Pearl South Padre and enjoy everything this full-service resort has to offer. They can make a splash at the largest hotel swimming pool in South Texas. Grab a tropical drink at our swim-up bar or relax on our oceanfront sundeck. Enjoy a little "me time", and let our massage therapists ease away their tensions at our resort spa. Dine alfresco from an ever-changing menu of fresh seafood brought in daily from the Gulf. Then retreat to a ocean-view room and enjoy the gentle sounds of waves coming ashore just outside the window.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.