Front Desk Agent are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.
Primary responsibilities include: registering guests making and modifying reservations, hotel operator, concierge and Hotel Shuttle Driver duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. When operating the hotel shuttle, the position is responsible for driving guests to designated locations assisting guests with luggage and maintaining vehicle cleanliness. On occasion, Front Desk Agents assist in operating hotel shuttles for guest transportation. When operating the Shuttle , drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drivers will operate the vehicle according to scheduled van runs and/or as needed for guests and accommodate guests during their stay in an attentive courteous and efficient manner.
*** Schedule flexibility is a must! Typical shifts are 7:00am-3:30pm and 3:00pm-11:30pm. ***
Schedule flexibility is a must! Typical shifts are 7:00am-3:30pm and 3:00pm-11:30pm.
Our historic hotel in Eugene, Oregon offers 257 spacious suites & guest rooms with patios or balconies offering gorgeous views of the Willamette River, the Owen Rose Garden, and our beautifully landscaped courtyards. In addition to our cozy rooms and suites, our Eugene hotel offers an outdoor pool, indoor whirlpool, 24-hour fitness center, and on-site restaurant—the award-winning SweetWaters on the River—that serves innovative Pan-Pacific Northwest cuisine in an elegant riverfront setting. We’re located in the heart of Willamette Valley, close to everything our guest want to see and do in Eugene. Guests can visit their favorite student at the University of Oregon, and take in an Oregon Ducks football game at nearby Autzen Stadium. We close to great shopping and dining next door at Valley River Center and we're also near local wineries and breweries, including Territorial Vineyards, Steelhead Brewery, Hop Valley Brewing, and more. Eugene and its surrounding areas offer fun activities for all ages, and we put our guests in the middle of it all.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: