Overnight Bell Attendant

Property Windsor Court
Posted Date 1 month ago(4/7/2021 3:39 PM)
ID
2021-29467
Location
US-LA-New Orleans
Category
Front Office/Guest Services
Type
Regular
Status
Full-Time

Job Summary

Assists hotel or resort guests with the entrance to a hotel or room within the hotel. The overnight Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.

Responsibilities

QUALIFICATIONS:

 

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Must have an acceptable MVR (Motor Vehicle Driving record)
  • Minimum of one year driving experience
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Consciously remain well-groomed with the correct hotel uniform and ID badge all the time during work shift
  • Ability to give tourists local information about tourist spots and theaters
  • Must always be courteous customer-oriented with a cheerful disposition
  • Excellent manners and courtesy
  • Must have excellent verbal communication skills in English
  • Must be able to work weekends and overnight

 

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Windsor Court Hotel standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Windsor Court standards and regulations to encourage safe and efficient hotel operations.
  • Greet guests in a pleasant manner.
  • Load and unload luggage carts.
  • Escort guests to rooms.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Deliver messages to meeting rooms.
  • Deliver flowers and packages to guest rooms.
  • Complete room changes.
  • Maintain current listing of local and area attractions special events and activities.
  • Maintain list of local transportation guides churches sports arenas etc.
  • Assist housekeeping department with guest requests, if needed.
  • Provide information maps and directions as required.
  • Open doors.
  • Answer phones to assist guest service agents.
  • Show guest rooms and suites as needed and emphasize company amenities.
  • Other duties as required.

 

Additional Information

Be a part of the South’s most iconic hotel in the heart of the most legendary city. Known for our personalized and genuine service, Windsor Court’s diverse family of service professionals lead by caring for others and caring for each other. We are looking for dynamic and passionate individuals who are committed to growing their career in luxury hospitality and being great stewards for the city of New Orleans.

Property Details

Windsor Court

 

Surrounded by a city chock full of history, Windsor Court Hotel invites travelers to make their own memories just steps from the French Quarter. From romance to relaxation to traditional New Orleans celebrations, guests will find the best of all worlds at our award-winning hotel. Rich in style and French-inspired décor, our elegant retreat embraces the spirit and hospitality of the city while staying loyal to the luxury guests love. 

Earning four diamonds from AAA and four stars from Forbes, our New Orleans hotel is determined to stay distinguished, just like the city itself. Whether guests are looking to spend their days in the French Quarter or Central Business District – each within walking distance of our front doors – or prefer to lose track of time taking in views from our rooftop pool and exploring our art collection, we’ll turn your vacation fantasies into your fondest lifelong memories. Top  adventures off with a trip to our spa followed by some sipping and savoring at our award-winning restaurants, lounges and tea room and visitors will start to see why just one stay at Windsor Court Hotel isn’t enough. 

Company Overview

Explore new opportunities with Windsor Court Hotel and Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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