Director Human Resources

Property Kissel Uptown Oakland
Posted Date 2 months ago(1/8/2024 10:53 AM)
Human Resources

Job Summary

We are seeking a Human Resources professional to join our team at the Kissel Uptown in Oakland as our Director of Human Resources. The hotel opened its doors in 2022 as part of the city's most vibrant district, Uptown. Our story and this hotel honor the city's past by celebration a thriving Oakland of the present. When you experience the Kissel you will see why we say, "Oakland reimagined, Luxury redefined.”


At Evolution Hospitality, the Lifestyle hotel division of Aimbridge Hospitality, we’re passionate about individuals who are unafraid to test new ideas, to shed their ego for the good of the company, and to always strive to make it better than it was before. Talented and exceptional people who love what they do. Come grow with us, we look forward to receiving your application. 


The Director of Human Resources is charged with cultivating top-notch talent in an engaging atmosphere that embodies the essence to fulfill the most discerning guests’ expectations.  ​

This individual is a culture ambassador for our team members and a servant leader and coach for our leaders. They combine the desire to authentically care for others with their human resources technical knowledge.  They will possess a myriad of skills to succeed in this unique role that include being a skilled recruiter not afraid to step out of the norm to find top-talent with being a collaborator and business partner assisting leaders to be better leaders.  All this to provide authentic care for our internal guests focusing on them reaching their full potential.




Are you ready for the next step in your career?  There is incredible growth opportunity in this position for someone who is flexible, intuitive, has great judgement and takes initiative.  Our ideal candidate will have experience managing Human Resources in a hotel as well as experience that involved interacting with a full range of employees (hourly to leaders).


The minimum qualifications for this position are:

  • A minimum of five years’ experience within human resources, preferably in a generalist role
  • Ability to effectively present information in one-on-one and group situations
  • Ability to consistently display courtesy, etiquette, warmth and enthusiasm on the phone and in person
  • Ability to handle multiple and changing priorities in a professional manner
  • Ability to objectively coach employees and management through complex, difficult and emotional issues
  • Must possess strong communication and listening skills, excellent speaking, reading and writing skills
  • Ability to handle complex issues encountered using knowledge acquired through training and experience
  • Demonstrated ability to gain the trust and confidence of managers and employees and influence the organization
  • Ability to diagnose organizational issues and implement creative solutions
  • Analytical skills with demonstrated ability to translate data to insight and then into action
  • Ability to research and analyze various different types of data information
  • Strong computer skills including intermediate or above knowledge of Microsoft Office programs
  • Multiple language abilities preferred. Fluency in English required and Spanish desired



Inspiring culture is one of the most critical roles for this position.  In addition, this position will require a large emphasis on creating strategies to help attract and retain talent that supports our goal of being the preeminent lifestyle hotel in Oakland.  At a broad stroke, responsibilities fall into four key areas: culture, whole person focus, talent acquisition and general people and culture responsibilities. 


Ways this role will inspire culture within the hotel:

  • Participate in the planning and promotion of associate engagement activities  ​
  • Foster kindness and inclusion with Kindness 365 calendar and other programs​
  • Foster a work environment where associates are given the opportunity to contribute to their full potential with cross training and development​
  • Assist with ensuring that internal communication is in alignment with Evo’s culture and guiding principles​
  • Assist to instill confidence and trust with leaders helping them grow as servant leaders and foster psychological safety with ongoing micro-learnings

Examples of how this role will contribute to team member happiness and retention with a focus on the whole person:

  • Meaningful Onboarding program and Orientation​
  • 90 day stay interviews​
  • Serve the team as a concierge function​
  • FAQ sheet to educate new hires about what makes their hotel unique​
  • Spouse annual enrollment info session​
  • Expert with EAP and other resources to assist with personal goals​
  • Coordinate with local businesses to offer perks and conveniences​
  • Providing learning and development opportunities​
  • Ensuring positive coaching opportunities to motivate, recognize and correct unwanted behavior​

Starting with the way we attract and hire talent; this role will engage in the following tactics to acquire top-talent in the market:

  • Networking opportunities locally​
  • Local community connections​
  • “Brand” reputation in market​
  • Creative sourcing utilizing social media​
  • Work with leaders on interview and selection​ skills/processes
  • Train and support leaders with recruiting and hiring tools and processes; including use of talent assessments  ​

This role will collaborate with leadership to assist managers in creating an understanding of business compliance, which affects associates' ability to excel in performing their duties to include:

  • Serving as the first point of contact for routine associate inquiries
  • Communicating and coordinating HR programs such as performance review process, team member opinion surveys, and open enrollment with Operations leaders to ensure first-class experience for team members​
  • Ensuring compliance with federal, state and local ordinances as required   ​
  • Performing general administrative tasks for the HR Office ​

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.


After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Compensation Min

USD $78,475.24/Yr.

Compensation Mid

USD $98,094.05/Yr.

Compensation Max

USD $117,712.86/Yr.


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