Spa Attendant

Property Westin/Autograph Frenchman's Reef
Posted Date 2 months ago(3/20/2024 3:04 PM)
ID
2024-314873
Location
US-VI-St. Thomas
Category
Spa/Well-being/Golf/Attractions/Recreation
Type
Regular
Status
Full-Time

Job Summary

The Spa Attendant is responsible for maintaining the cleanliness of the Spa and performs other housekeeping duties as assigned.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • This position requires strong attention to detail the ability to communicate effectively with guests and team members verbally or in written form.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

  • Approach all encounters with guests and Associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Use proper two-way radio etiquette at all times when communicating with other Associates.
  • Utilize a daily checklist to complete projects as assigned.
  • Maintain Spa Indoor Pool and Health Club area neat and clean at all times dust tables and chairs remove dirty towels replenish beverage and beverage supplies etc.
  • Maintain Bathrooms clean by checking continuously keep floor dry at all times
  • Maintain Health Club Equipment by cleaning with approved disinfectant products
  • Deliver /Replenish clean towels if applicable to assigned sections.
  • Ensure all equipment is clean and in proper working condition.
  • Report any and all deficiencies to the appropriate manager.
  • Complete special projects as assigned by Spa Director.
  • Before leaving section collect all trash and take to/dispose in outside trash dumpsters per hotel procedures.
  • Practice safe work habits to ensure safety to guests fellow Associates and self.
  • Handle all guest requests in a friendly efficient and courteous manner.
  • Handle items for 'Lost and Found' according to the hotel standards.
  • At the end of the shift turn in all keys and assignment sheets to the Spa Office.
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Associates must at all times be attentive friendly helpful and courteous to all guests managers and other Associates.
  • Vacuum guest corridors as trained.
  • Maintain the stairwells to hotel standards.
  • Maintain cleanliness and organization of Spa and linen rooms.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.

Property Details

 

A brilliant beacon of the U.S. Virgin Islands, the all-new Frenchman’s Reef has been reimagined with an elevated sense of style inspired by our islands offering two world-class resorts with a total of nearly 500 rooms, 85,000 sq. ft. of events and meeting space, 9 inspired dining options, Heavenly Spa by the Westin, 4 ocean view pools, the Westin Family Kids Club, and various island excursions. These amenities are sure to enchant adventures and leisure-seekers alike. The Westin Beach Resort & Spa and the Morningstar Buoy Haus Beach Resort, an Autograph Collection Hotel are the epitome of an island escape where, we guide our guests to a refreshing state of tropical chill; immersing them in modern comfort and the relaxing rhythm of life on the beach.


As Frenchman’s Reef completes the nearly $500M renovation, we are looking for experienced associates to join the team. Relocation assistance may be considered for leadership roles and there are many amazing benefits including discounts on hotel rooms around the world at all Marriott and/or Aimbridge properties as well as insurance, PTO, 401K and more. Apply today to take the next step in your career!

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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