“Love where you work! Your journey starts here.”
We are looking for a Front Desk Lead to join our team at El Caminante Bar & Bungalows located off Pacific Coast Highway 101 in Capistrano Beach, California. Be a part of the fun and join the opening team starting this Summer.
Located on a Capistrano Beach historical site, El Caminante means “the Wanderer.” A newly elevated coastal haven that captures panoramic ocean views of the Pacific coast. El Caminante is indescribable. A place to chill. A surfer’s calling. A lifestyle hotel where guests embrace living authentically. Elevated. Non-conformist. Vintage yet totally distinct. Where people come to hang out, kick back, and explore Capistrano Beach. Hosting 30 boutique luxury guest bungalows, the high-end haciendas encapsulate coastal living with scenic views. Private patios and ocean breezes are accessible by way of design. Breath in your next adventure. The electric bike calls for you to take a scenic ride by the beach. The atmosphere charms with vintage design revealing stories from the past. Located within the iconic El Caminante, are several outdoor eating areas. Imagine enjoying an artisanal crafted cocktail at sunset with an ocean view or savoring a delicious dinner after a day of play.
Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest’s account upon completion of their stay. Primary responsibilities include: focused training of front desk Associates registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
QUALIFICATIONS:
JOB RESPONSIBILITIES:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
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