Transient Sales Manager

Join our team! The Charles Hotel, a luxury 4 diamond hotel located near Harvard Square in Cambridge, MA, is seeking a Transient Sales Manager to oversee the hotel's transient sales operation. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. Additional responsibilities include assisting with sales and marketing budget, forecast, advertising, marketing and business plans for the hotel, managing within approved plans and budgets. The Transient Sales manager reports directly to the Director of Sales and Marketing.  

Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers an independent hotel has to offer.  As an employee of The Charles Hotel, you will benefit from:

• Blue Cross Blue Shield medical insurance starting from $1.16* weekly
• Access to 401(k) and company match
• Eight annual paid holidays with an extra personal day
• Travel benefits across multiple brands
• Complimentary daily meal
• $5 discounted daily parking
• $1000 referral bonus 

*Rate is subject to change.

QUALIFICATIONS:

• High School diploma or equivalent required; previous Hotel Sales experience preferred.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening probing supporting closing.
• Must be proficient in general computer knowledge especially Microsoft Office products.
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.

RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals as well as solicitation call goals. 
• Proactively conduct solicitation calls conduct sales tours and entertain clients specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property. 
• Grow existing relationships with assigned accounts specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property. 
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by management.

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table.

The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event.

Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan