In Room Dining Supervisor

Property Windsor Court
Posted Date 1 month ago(4/11/2021 4:23 PM)
ID
2021-34714
Location
US-LA-New Orleans
Category
Food & Beverage
Type
Regular
Status
Full-Time

Job Summary

The In Room Dining supervisor is responsible for ensuring a high-quality food product while at the same time developing his/her staff and driving a positive work environment. In addition this position is charged with consistently improving guest and employee satisfaction and maximizing revenues.

Responsibilities

QUALIFICATIONS:

  • Minimum of 2 years of supervisory experience in a room service operation or other F & B outlet
  • Experience in a hotel of similar size and quality preferred
  • Background in hotels and/or other large venues a plus
  • Ability to listen effectively in order to understand and clarify the concerns and issues raised by associates and/or guests
  • Must have the ability to communicate clearly and directly with guests using a positive clear speaking voice
  • Scheduling experience
  • Ability to create an enjoyable work environment including mentoring multi-tasking strong motivational skills
  • Multiple language abilities preferred fluency in English is required and Spanish is desired
  • Must have a valid Certified Food Handlers Card and Tips certification or be capable of obtaining one

JOB RESPONSIBILITIES:

  • Overseeing day-to-day operations of the Guest Room Dining Minibar and Snack Bar Departments
  • Supervising the production of all food items to ensure that all orders are prepared cooked and presented according to standard
  • Ensuring the quality of food items
  • Supervising and directing the prompt efficient and friendly serving of all food and beverage
  • Ensuring all opening closing and running side work is completed on a daily basis
  • Communicating effectively giving direction support and timely feedback
  • Ensuring employees follow safety sanitation and security procedures
  • Creating weekly schedules
  • Approving and submitting payroll
  • Working quickly and independently to resolve operational issues when necessary ensuring proper follow through with appropriate Supervisor(s)
  • Training and developing team members
  • Developing and maintaining positive relationships with associates guests and vendors
  • Assisting team where necessary to ensure optimum service to guests

Additional Information

Be a part of the South's most iconic hotel in the heart of the most legendary city. Known for our personalized and genuine service, Windsor Court's diverse family of service professionals lead by caring for others and caring for each other. We are looking for dynamic and passionate individuals committed to growing their careers in luxury hospitality and being great stewards for the city of New Orleans.

Property Details

Windsor Court

 

Surrounded by a city chock full of history, Windsor Court Hotel invites travelers to make their own memories just steps from the French Quarter. From romance to relaxation to traditional New Orleans celebrations, guests will find the best of all worlds at our award-winning hotel. Rich in style and French-inspired décor, our elegant retreat embraces the spirit and hospitality of the city while staying loyal to the luxury guests love. 

Earning four diamonds from AAA and four stars from Forbes, our New Orleans hotel is determined to stay distinguished, just like the city itself. Whether guests are looking to spend their days in the French Quarter or Central Business District – each within walking distance of our front doors – or prefer to lose track of time taking in views from our rooftop pool and exploring our art collection, we’ll turn your vacation fantasies into your fondest lifelong memories. Top  adventures off with a trip to our spa followed by some sipping and savoring at our award-winning restaurants, lounges and tea room and visitors will start to see why just one stay at Windsor Court Hotel isn’t enough. 

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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