Housekeeping Supervisor

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

QUALIFICATIONS:

• At least 2 to 3 years of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.

RESPONSIBILITIES:

• Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
• Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.
• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
• Maintain key control system.
• Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
• Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.
• Handle items for 'Lost and Found' according to the standards.
• Be familiar with all Aimbridge Hospitality policies and House Rules.
• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
• Ensure the overall appearance cleanliness and orderliness of staff.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
• Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
• Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
• Oversee proper and constructive training of Room Attendants.
• Motivate coach and counsel staff as necessary.
• Collect all keys and assignment sheets daily at the end of the shift.
• Attend meetings as required by Management.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Monitor all V.I.P.'s special guests and requests.
• Perform any other duties as requested by Management.

INSPIRED BY THE PAST BUILT FOR THE FUTURE

The Hilton Garden Inn San Diego Old Town is Old Town San Diego’s only completely new hotel in over 12 years. While our exterior echoes the Spanish influence found throughout historic Old Town San Diego, once you enter our modern lobby you will realize that the Hilton Garden Inn is anything but a typical Old Town hotel. Modern, contemporary, and with advanced technology throughout, we are wired for today and beyond. Best of all, our convenient Old Town location puts you minutes from all of San Diego’s famed attractions, such as the world-famous San Diego Zoo, SeaWorld, Balboa Park, downtown San Diego, the Gaslamp Quarter, Valley View Casino, Port of San Diego and miles and miles of scenic beaches.

SEE OLD TOWN IN A WHOLE NEW WAY

It may be called Old Town, but it’s certainly not dull. Old Town San Diego is a vibrant historic community full of unique shops, authentic restaurants, and one-of-a kind attractions. Considered by many to be the “birthplace” of California, Old Town San Diego offers culture and history. Visit the Whaley House – a designated “haunted house,” the Little Adobe Chapel – the first church in Old Town, and the beautiful Presidio Park – home of Junipero Serra Museum.

MODERN AMENITIES IN OLD TOWN

As the newest hotel in Old Town San Diego, the Hilton Garden Inn San Diego Old Town has elevated the bar for amenities and accommodations. Featuring wide-open spaces designed for socializing, a clean and airy lobby, a heated outdoor pool with oversized deck and casual seating area, and an unbeatable Old Town San Diego location, the Hilton Garden Inn San Diego Old Town is the ideal stay for visitors to the city. Each room comes with a king or two queen beds, as well as free Wi-Fi internet access, a microwave, Keurig coffeemaker with complimentary coffee and tea, and a mini-refrigerator.

As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan