Front Desk Agent

At Aimbridge Hospitality, we deliver exceptional guest experiences. As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team!

QUALIFICATIONS:

• Experience in a hotel or a related field preferred. 
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 
• Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 
• Must be able to work with and understand financial information and data and basic arithmetic functions. 
• An operational knowledge of Microsoft Office suite 
• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 

RESPONSIBILITIES:

• Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
• Answer guest inquires about hotel service facilities and hours of operation.
• Obtain all necessary information when taking room reservations and follow rate quoting scenario.
• Handle check-ins and check-outs in a friendly efficient and courteous manner.
• Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
• As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
• Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

The target compensation for this position is 17/hr, based upon skills and experience. This is a part time position, with 3 expected shifts per week. 

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. lexi-hotels-co

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan