Información disponible en español a continuación.
$16/HR!
Weekends Required
Se requiere disponibilidad tanto entre semana como los fines de semana de 7AM-7PM.
The General House Attendant will provide guests with an effortless and memorable experience that lets them know they are valued and cared for. This role will be responsible for cleaning and maintaining the hotel, primarily the guest rooms as assigned, as well as other areas of the hotel including public spaces, back of the house areas and outside spaces of the hotel. This includes quarterly rotation of mattresses. This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.
El Asistente General de Casa proporcionará a los huéspedes una experiencia memorable y sin esfuerzo que les haga saber que son valorados y cuidados. Este puesto será responsable de la limpieza y el mantenimiento del hotel, principalmente de las habitaciones asignadas, así como de otras zonas del hotel, incluidos los espacios públicos, las zonas de servicio y los espacios exteriores del hotel. Esto incluye la rotación trimestral de colchones. Esta descripción del trabajo no pretende ser exhaustiva, el supervisor especificará detalles adicionales. El asociado también realizará otras tareas comerciales razonables que le indique el supervisor. |
QUALIFICATIONS:
RESPONSIBILITIES:
| • | Clean assigned guestrooms in accordance with company standards (changing bed linen, cleaning bathrooms, vacuuming, dusting, etc.) | |
| • | Replenish amenities and supplies in assigned guestrooms | |
| • | Stock and maintain Housekeeping cart | |
| • | Report maintenance issues to Supervisor immediately | |
| • | Greet guests in hallways and public areas in a pleasant and friendly manner and offering assistance | |
| • | Ensure special requests are noted and fulfilled | |
| • | Answer questions about the hotel, the hotel-brand standards such as art, travel and related topics as well as the unique characteristics of the hotel | |
| • | Answer questions about local area attractions and things to do | |
| • | Communicate with all departments regarding in house VIPs and any special requests/needs | |
| • | Provide information regarding property events, outlets, amenities and directions and ascertain which services could enhance the guests’ stay | |
| • | As required, deliver guest newspapers, messages, packages, amenities, or other items requested by guests or team members | |
| • | Store and retrieve luggage or packages for guests from the appropriate storage areas, as needed. | |
| • | Maintain presence during peak traffic periods | |
| • | Interact with hotel associates in a professional manner, assisting other departments with necessary information | |
| • | Manage and resolve all guest complaints and compliments in a professional and courteous manner | |
| • | Listen and respond to guest inquiries using a positive, clear speaking voice | |
| • | Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions, and things to do around the hotel.
Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
Aimbridge is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. |
Courtyard Louisville Northeast is just 20 minutes from Downtown Louisville, Churchill Downs, and the Louisville International Airport (SDF). Nearby offices include the Ford Kentucky Truck Plant, River Ridge Commerce Center, and East Point Business Center. To start the day off right, guests may enjoy a cooked-to-order breakfast & Starbucks® coffee from our Bistro. To help unwind for the day, the Bistro is open in the evenings serving a full dinner menu, wine, beer, and a wonderful selection of liquor. We have a fully stocked Market open 24 hours a day. We also invite our guests to use our modern lobby and business center 24/7. Complimentary amenities include WiFi, parking, swimming pool, and fitness center.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
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