Administrative Assistant-Sales

The Administrative Assistant is responsible for ensuring that the administrative functions for all Sales and Catering positions are handled.

QUALIFICATIONS:

• College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• High School diploma or equivalent required.
• Must be proficient in Windows Operating Systems Company approved spreadsheets and word processing.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain Sales files in an organized fashion and as per specified standards.
• Maintain Accounts Coverage Program
• Complete monthly competition statistics of all area hotels and turn into the Director of Sales by the fifth of each month.
• Complete all 'Month End' reports for the Director of Sales and send to Corporate according to established timeframe.
• Type and process all contracts proposals memos and general correspondence for sales/catering staff.
• Type and distribute all banquet event orders banquet checks and Daily Event Sheets for the Catering Manager.
• Answer phones for sales/catering staff if not picked up by third ring; Record messages as appropriate.
• Open date stamp and allocate all hotel mail to the appropriate departments for handling.
• Prepare Daily Mail Cash Receipts Log. Endorse and drop all checks received through the mail on a daily basis.
• Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
• Type process and distribute all RFP's as directed by DOS.
• Review all 'OUT' mail from Sales and Catering Managers.
• Maintain trace for all Sales and Catering Mangers.
• Order and maintain all Sales forms as specified and participate in monthly inventory counts.
• Oversee and maintain efficient operation of the e-mail system for Corporate communications daily.
• Review all 'OUT' mail from the General Manager and process as per instructions.
• Process monthly office supply order for entire hotel; ensure budget guidelines are met.
• Assist with the administration of the checkbook accounting system as directed by the Director of Sales.
• Perform any other duties requested by the General Manager or Director of Sales.