Catering Sales Manager OEM

Crown Plaza Seattle -Downtown 

Sales and Catering Manager position is responsible for the management of accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (i.e., room nights, ADR, REVPAR, catering, room rental, etc.) are achieved or exceeded. The position will lead the development and solicitation of group business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

This position performs catering & group sales duties and aids in managing accounts to achieve guest satisfaction and to solicit past and new business to ensure all catering revenue goals are achieved or exceeded. This position is responsible for booking events, creating banquet event orders, contracts and finalizing function details. In addition to catering duties, this person will also be responsible for coordinating wedding and special event business, corporate & leisure room blocks and corporate guest room inquires.

Other responsibilities may include but are not limited to the following:

• Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the Hotel, both orally and in written form to previous, current, and potential clients.
• Handles account details so that all pertinent aspects of solicitation and closing are complete and documented.
• Communicates with other departments to ensure proper handling and servicing of accounts.
• Maintains all files, correspondence, and records in the department.
• Answers telephones and responds appropriately to requests.
• Travels locally to conduct outside calls, promote the Hotel and review competition reader boards to develop leads.
• Travels out of town to solicit business.
• Prepares information, meets with, and entertains clients as deemed appropriate by potential business from that account.
• Represents Hotel at trade shows as specified by corporate trade show attendance guide. Sets up exhibits.
• Assists the supportive staff with the maintenance of sales files.
• Orders amenities for meeting planners or VIP’s.

**Sales & Catering Hotel Experience Preferred**

Hotel Sales Software System Experience

• Delphi
• C-Event

OEM Salary Range: $80,000-$85,000 

Free Parking

QUALIFICATIONS:

• An experienced Catering/Sales Manager with 2+ years of hotel sales experience
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt sales processes and systems.
• Working knowledge of OnQ, Amadeus Sales & Event Management
• 2 or 4-year college degree a plus
• Proof of authorization/eligibility to work in the United States
• Well organized, detail-oriented, and able to work independently.
• Display initiative, perseverance, and analytical skills
• Team player, professional, and lead with integrity
• Available to meet guests which may include weekends
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
• Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

JOB RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals as well as solicitation call goals. 
• Proactively conduct solicitation calls conduct sales tours and entertain clients specific to Social Corporate Business or SMERF as applicable by property. 
• Grow existing relationships with assigned accounts specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Ensure that the Daily Event List Banquet Event Order/Guarantee Sheet and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.
• Maintain strong visibility in local community and industry organizations as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.

OEM Salary Range: $80,000-$85,000 

Free Parking

Employee Discount-IHG/Aimbridge Protofio of Hotels

Located in the heart of downtown Seattle, the award-winning Crowne Plaza Hotel Seattle – Downtown offers an exceptional blend of service, style and comfort. You’ll notice Cool, Comfortable and Unconventional touches that set us apart as soon as you step inside. Marvel at stunning views of the city lights while relaxing in our new Sleep Advantage® Beds.

Enjoy complimentary wireless Internet throughout the hotel and amenities to help you relax like our Temple Spa® Sleep Tight Amenity kits featuring lavender spray and lotions to help you rejuvenate and unwind. Enjoy an invigorating workout at our 24-hour fitness center, get dining suggestions from our expert concierge or savor sumptuous cuisine at our Regatta Bar & Grille restaurant where you can enjoy Happy Hour in our lounge daily from 4pm - 7pm and monthly drink specials.

Come and experience all that The Emerald City has to offer with us!

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan