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Front Desk Agent

Property Holiday Inn Express Nevada
Posted Date 3 days ago(4/27/2025 8:21 AM)
ID
2025-372836
Location
US-MO-Nevada
Category
Front Office/Guest Services
Type
Regular
Status
Part-Time
Company : Name
Aimbridge Hospitality

Job Summary

Join Our Team as a Front Desk Agent! 

About Us

The Front Desk Agent is the shining star of our guest experience mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 

Responsibilities

KEY SKILLS/RESPONSIBILITIES

  • Customer Service Excellence: Provide outstanding service to guests maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.  
  • Communication: Effectively convey information and ideas and address guest inquiries and issues promptly.  Strong verbal and written communication skills for interacting with guests and team members. 
  • Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. 
  • Multitasking Ability: Manage multiple tasks efficiently including handling reservations check-ins and check-outs. 
  • Financial Skills: Work with and understand financial information performing basic arithmetic functions as needed. 

Property Details

Holiday Exp Nevada

The Holiday Inn Express® Hotel Las Vegas South boasts an excellent location near some of the Silver State's most popular attractions, ranging from the thriving Las Vegas Strip , and the classy Las Vegas Convention Center.

Besides providing a Business Center for corporate travelers, Corporate travelers also appreciate our hotel's location in Las Vegas since we are near businesses like Switch, IBM, Pepsi and IGT, as well as the University of Nevada, Las Vegas.

While in South Las Vegas, our hotel's guests can explore the bustling, energetic Las Vegas Strip or attend an event at the Las Vegas Convention Center. If they're in the mood for some area shopping, guests should be sure to check out Town Square, home to several upscale store and restaurants. 

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical Dental and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.