High Rooftop Host

Property Hotel Erwin
Posted Date 2 weeks ago(10/13/2021 10:19 PM)
ID
2021-79062
Location
US-CA-Venice
Category
Food & Beverage
Type
Regular
Status
Part-Time

Job Summary

The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Responsibilities

QUALIFICATIONS:

 

  • High School diploma and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multi task.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

 

RESPONSIBILITIES:

 

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Comply with certification requirements as required for position to include Food Handlers Alcohol Awareness Safety etc
  • Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees.
  • Greet and seat guests at appropriate tables in a timely manner.
  • Be attentive of guests' needs assist in providing a pleasant dining experience.
  • Assist cashier in collection of money or credit cards from guests and servers as needed.
  • Know how to prepare cashier report at the end of the shift.
  • Pay out servers' and service attendants' tips if appropriate.
  • Know how to properly take reservations for outlets.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Perform opening and closing duties according to established side work checklist.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Assist servers and cashiers in the servicing of guests as needed.
  • Know and understand the state liquor laws.
  • Perform other duties as requested by management.
  • Attend meetings/training as required by management.

 

Property Details

814689_l

Whether it's the birth of skate culture the iconic muscle beach, or just its notorious "anything-goes" attitude; Venice Beach has always been an icon of American subculture. It's a unique combination of seaside beauty, urban energy, and people who aren't afraid to express themselves.

For the past five decades, Hotel Erwin has been a window into this wonderfully weird world, welcoming travelers of every description from across the globe. From our friendly, approachable vibe to our eclectic, diverse atmosphere, find out why Hotel Erwin is still the only place to stay in Venice Beach.

Here at Hotel Erwin, we give our guests an unmistakably Venice Beach experience. Our vibrant rooms and event spaces capture a unique aesthetic that sets the scene for any occasion. Not only do we put guests right next to the beach, but we’re also steps away from the area’s famed shopping, dining and activities. When guests finally return back to the hotel, there’s always a seat at our rooftop bar High Lounge or low-key dining spot Barlo Kitchen + Cocktails.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.