Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Whether travelers are with us for a few days, a few weeks, or a few months, their daily routine matters. Guests thrive at Residence Inn with the conveniences they need- such as spacious studio, one- and two-bedroom suites with separate living and sleeping areas. Guests are just minutes away from Monroeville Convention Center & Monroeville Mall. Visitors can take the family to Kennywood Park, or cool off at Sandcastle Water Park. Our hotel is conveniently located next to CVS/Caremark, PPG, and opening soon, UPMC. Here at Residence Inn by Marriott, we believe that every experience our guests encounter should be memorable.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: