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Come join our team this summer in our F&B outlets! Learn how to make schdules, do inventory and all other major duties of our operation! A great hands on position for an intern trying to determine which area of the Hospitaility indusrty is for them!
The Food & Beverage Intern is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.
The Housekeeping Intern is responsible for inspecting the cleanliness and physical condition of hotel guest rooms meeting rooms hallways and public areas.
The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.
Información disponible en español a continuación.
The Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks and accept payments. May perform additional duties which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
El Mesero es responsable de tomar ordenes de comidas y bebidas de los clientes preparar la cuenta y aceptar pago. Servicios adicionales como acompañar a los clientes a la mesa sentar y limpiar las mesas y manejar caja registradora. Responsable de revisar la identificación de los clientes para asegurar que cumplen los requisitos de edad para comprar bebidas alcohólicas; proveer el servicio de más alta calidad posible a los huéspedes de manera eficiente y cortés.
The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
Información disponible en español a continuación.
A Steward is responsible for maintaining cleanliness and proper storage of all china glass and silver and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment utensils and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.
El Lavaplatos es el responsable de mantener la limpieza guardar adecuadamente la vajilla vasos y cubiertos y asegurar el más alto grado de higiene. Es responsable también de ayudar al personal de la cocina a mantener limpias todas las áreas de almacenamiento y la cocina; específicamente de limpiar todos los equipos utensilios y el área física de trabajo. Además debe ayudar a almacenar y alternar adecuadamente los alimentos.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions. The incumbent may also perform light selling duties to small groups and functions as directed by the Director of Sales.
The Quality Control Attendant inspects and evaluates physical condition of condos/rooms to ensure all areas of responsibility are clean and maintained to standard on a daily basis.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
The F&B Purchasing and Receiving Clerk is responsible for handling purchasing functions maintaining an effective filing system and assisting in obtaining bids for hotel supplies , also responsible for ensuring that all food beverage and non-food deliveries are received inspected and coincide with an approved purchase order; log all incoming/outgoing guest packages; maintaining an effective filing system for purchase orders and delivery status; conduct inventories on all storerooms and coolers to ensure adequate supplies for the hotel and promptly review and fill all department requisitions.
Searcing for a customer friendly individual willing to work our Front Desk!
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
The objective of the Valet Attendant is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) and to ensure the efficient delivery of guest vehicles. Attendants will also ensure and be accountable for all Dispatch/computer related key entry proper handling of guest keys and to accurately detail all information relating to the number of guest vehicles in valet. Lastly to help ensure the smooth and efficient flow of guests entering and exiting valet.
Información disponible en español a continuación.
$13/HR!
Weekend Availability Required
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
Información disponible en español a continuación.
$15/HR
Weekends Required
Fines de Semana Obligatorios
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
$14/HR!
*$750 SIGN ON BONUS*
*subject to certain terms*
Availability 7AM-3PM AND 3PM-11PM Required
Weekends Required
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
$16/HR
3PM-11PM Shifts, Weekends Required
Part Time Position
The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific).
The House Attendant-Night responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific). This role primarily works in the evenings.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Información disponible en español a continuación.
$15/HR! Great Benefits!
Weekend Availability Required
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
As a Barista you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepares and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.
Información disponible en español a continuación.
$15 HR
Weekends Required
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
As a Barista you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepares and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
Información disponible en español a continuación.
A Cook is responsible for preparing all food items based on standardized recipes for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
RESUMEN DEL PUESTO DE TRABAJO
El cocinero es responsable de preparar todos los alimentos a base de las recetas estandarizadas para el Café Room Service (Servicio al cuarto) la Cafetería de Empleados y Banquetes mientras mantiene los niveles más altos para producir un producto atractivo y apetitoso. Él / ella también es responsable de asegurar la limpieza el saneamiento y la seguridad de la cocina y las áreas de trabajo mientras minimiza los desperdicios y maximiza el costo / la proporción de producción.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The banquet manager oversees all aspects of a banquet or event including set-up serving and cleanup. Banquet managers are in charge of hiring training coaching disciplining and reviewing banquet staff. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.
Información disponible en español a continuación.
The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).
Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.
The Accounting Clerk is responsible for the accounts payable/accounts receivable functions at the hotel as applicable; ensuring invoices are received and/or processed on a timely basis responsible for handling all the hotel deposits in accordance with Aimbridge Hospitality Standards. In addition The Accounting Clerk also assists the Property Accountant with Income Audit, Cash Management, and administrative tasks as needed.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
MUST MEET INIDANA AGE REQUIREMENTS FOR ALCOHOL SERVICE/SALES
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
$15/hour! 8pm-6am shifts Thursday, Friday and Saturday evenings
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
The Chief Engineer is responsible for ensuring proper operations maintenance service and repair of all equipment while supporting the Aimbridge Hospitality goals of guest satisfaction cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program ensuring that all rooms and public space meet Aimbridge Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
Looking for a PART TIME front desk agent who can work roughly 2-3 days a week starting at $13.50 an hour.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure Business Travel Group SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
A Health Club/Fitness Center Attendant is an individual in charge of welcoming clients and guests into the fitness center responding to all inquiries while observing set standards. They are also responsible for ensuring the Fitness Center is kept clean and organized.
$12/hour, FREE Downtown Parking, FREE Lunch and no late nights
The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel.
$12/hour, FREE Downtown Parking, FREE Lunch and no late nights
The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.