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The Bar Supervisor helps to make the bar a comfortable and suitable place for customers by ensuring that all facilities and services are perfectly provided. He/She assists the bar manager in managing the bar. Prepares and serves alcoholic or non-alcoholic beverages to customers or guests.
Información disponible en español a continuación.
The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).
Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the city’s relentless spirit and welcoming heart. The property is currently undergoing a 90 million dollar renovation and will debut in Spring 2024. Food Runners play a critical role in ensuring the efficient and seamless flow of food from the kitchen to the dining area, contributing to the overall guest experience. If you are passionate about hospitality and dedicated to delivering excellent service, we encourage you to apply.
The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the city’s relentless spirit and welcoming heart. The property is currently undergoing a 90 million dollar renovation and will debut in Spring 2024. We are currently seeking reliable, professional service oriented individuals with great work ethic, professional presentation and great communication skills. Looking for energetic front of the house staff with positive attitude with strong customer service . You need to be very friendly and able to engage with customers.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities (OEM associates are required to work a minimum of 47.5 hours per work week).
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Información disponible en español a continuación.
The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific).
El personal de mantenimiento es responsable de ayudar con la operación mantenimiento servicio y reparación de los equipos asignados. Él / ella también es responsable de participar en el programa de mantenimiento preventivo manejar las solicitudes de los huéspedes y otras órdenes de trabajo asignadas. Él / ella también es responsable de realizar el trabajo de manera segura y eficiente y realizar trabajos comerciales como carpintería pintura plomería etc. Puede requerir conducir la camioneta del hotel cuando sea necesario (propiedad específica).
The Engineer Supervisor is responsible for ensuring proper operations maintenance service and repair of all equipment while supporting the Aimbridge Hospitality goals of guest satisfaction cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program ensuring that all rooms and public space meet Aimbridge Hospitality standards.
The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the city’s relentless spirit and welcoming heart. The property is currently undergoing a 90 million dollar renovation and will debut in Spring 2024. A busser is responsible for providing a clean and pleasant dining experience by clearing, sanitizing or resetting tables.
Job Summary- Extended Stay America (ESA) IAH General Manager
The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to their management team and front line associates. He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards.
The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests and clients associates ownership corporate representatives brand representatives and key vendors.
Exempt managers must customarily and regular direct the work of at least 2 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the city’s relentless spirit and welcoming heart. The property is currently undergoing a 90 million dollar renovation and will debut in Spring 2024. The Host/Hostess is responsible for providing prompt and courteous service to restaurant guests, including taking reservations, managing guest lists, greeting and seating guests, and accommodating special requests. As a first point of contact, this position is instrumental in creating a friendly yet professional environment.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest’s account upon completion of their stay. Primary responsibilities include: focused training of front desk Associates registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the city’s relentless spirit and welcoming heart. The property is currently undergoing a 90 million dollar renovation and will debut in Spring 2024. We are currently seeking for responsible servers to provide the highest quality of service to guests in an attentive, courteous, and efficient manner. Cocktail Server’s primary responsibility is to provide excellent service to guests by serving alcoholic beverages and food. The Cocktail Server is also responsible for receiving and delivering guests orders and collecting payment. This position requires a motivated hospitality professional who is organized, friendly, and passionate.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. This historic hotel is a hub where stories unfold and connections are made, mirroring the city’s relentless spirit and welcoming heart. The property is currently undergoing a 90 million dollar renovation and will debut in Spring 2024. We are seeking a skilled, passionate, and innovative Luxury Bar Mixologist to join our team. As a Luxury Bar Mixologist, you will be responsible for crafting exceptional cocktails and providing an unparalleled beverage experience to our esteemed clientele. Your passion for mixology and dedication to delivering high-quality service will elevate our bar program and set new standards in luxury hospitality. If you are passionate about elevating the bar experience to new heights of luxury and sophistication, we invite you to join our team.
The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.
The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific).
El personal de mantenimiento es responsable de ayudar con la operación mantenimiento servicio y reparación de los equipos asignados. Él / ella también es responsable de participar en el programa de mantenimiento preventivo manejar las solicitudes de los huéspedes y otras órdenes de trabajo asignadas. Él / ella también es responsable de realizar el trabajo de manera segura y eficiente y realizar trabajos comerciales como carpintería pintura plomería etc. Puede requerir conducir la camioneta del hotel cuando sea necesario (propiedad específica).
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific).
El personal de mantenimiento es responsable de ayudar con la operación mantenimiento servicio y reparación de los equipos asignados. Él / ella también es responsable de participar en el programa de mantenimiento preventivo manejar las solicitudes de los huéspedes y otras órdenes de trabajo asignadas. Él / ella también es responsable de realizar el trabajo de manera segura y eficiente y realizar trabajos comerciales como carpintería pintura plomería etc. Puede requerir conducir la camioneta del hotel cuando sea necesario (propiedad específica).
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
A Banquet Supervisor is responsible for supervising the set up service and clean up of all assigned banquet functions.
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
Información disponible en español a continuación.
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.
The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.
Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and functions. The incumbent may also perform light selling duties to small groups and functions as directed by the Director of Sales.
The Engineer Supervisor is responsible for ensuring proper operations maintenance service and repair of all equipment while supporting the Aimbridge Hospitality goals of guest satisfaction cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program ensuring that all rooms and public space meet Aimbridge Hospitality standards.
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.
The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments primarily during the AM hours. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Finance Manager is responsible for overseeing the smooth and efficient processing of accounting related information and is familiar with standard operating procedures related to Human Resources and Loss Prevention as well as house rules according to Aimbridge Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
A Banquet Server is responsible for the set up and the service of all assigned banquet functions.
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
The Banquets Asst Manager is responsible for helping to ensure the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The Banquet Asst Manager assists with oversight of all aspects of a banquet or event including set-up serving and cleanup. This incumbent in partnership with the Banquets Manager is in charge of hiring training coaching disciplining and reviewing banquet staff. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
The Catering Sales Manager is responsible for attainment of assigned catering/banquet goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts as well as servicing clients/groups where applicable. The Catering Sales Manager will work in conjunction with the Director of Sales or Director of Catering to achieve the hotel’s revenue and market share goals for one or more properties. The focus of catering sales may vary based on the respective property the associate is assigned to (i.e. Social Corporate Business SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
Información disponible en español a continuación.
The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).
Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).
The Executive Chef is responsible for supervising and assisting in the preparation of all food items based on standardized recipes for the Restaurant Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen work and storage areas while minimizing waste and maximizing cost/production ratio. He/she plans meals and assists the Food & Beverage Manager with various assignments i.e. pricing banquets etc. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.