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We are seeking a Human Resources professional to join our team at the Kissel Uptown in Oakland as our Director of Human Resources. The hotel opened its doors in 2022 as part of the city's most vibrant district, Uptown. Our story and this hotel honor the city's past by celebration a thriving Oakland of the present. When you experience the Kissel you will see why we say, "Oakland reimagined, Luxury redefined.”
At Evolution Hospitality, the Lifestyle hotel division of Aimbridge Hospitality, we’re passionate about individuals who are unafraid to test new ideas, to shed their ego for the good of the company, and to always strive to make it better than it was before. Talented and exceptional people who love what they do. Come grow with us, we look forward to receiving your application.
The Director of Human Resources is charged with cultivating top-notch talent in an engaging atmosphere that embodies the essence to fulfill the most discerning guests’ expectations.
This individual is a culture ambassador for our team members and a servant leader and coach for our leaders. They combine the desire to authentically care for others with their human resources technical knowledge. They will possess a myriad of skills to succeed in this unique role that include being a skilled recruiter not afraid to step out of the norm to find top-talent with being a collaborator and business partner assisting leaders to be better leaders. All this to provide authentic care for our internal guests focusing on them reaching their full potential.
A Cook is responsible for preparing all food items based on standardized recipes for the Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. The Prep Cook also is responsible for preparing cold foods and shellfish slicing meat and brewing coffee or tea.
This position will be directed and supervised by a Department Head or General Manager. The primary responsibilities for this position will be focused on routine operational tasks and supervising others in their operational assignments. Other duties may be assigned as required by the business and/or training for career advancement. Ensure guest satisfaction and the efficient operation of the hotel by supervising back of the house operating departments in the absence of the General Manager and/or the Manager on Duty. This individual may assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly. The Operations Manager OEM may function to support a number of areas at the property including: Housekeeping Engineering/Maintenance F&B PBX Bell staff Front Office and Banquets.
The Bar Host is responsible for ensuring the prompt recognition and seating of all guests in bars as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their bar experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Información disponible en español a continuación.
The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).
Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).
The objective of the Valet Attendant is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) and to ensure the efficient delivery of guest vehicles. Attendants will also ensure and be accountable for all Dispatch/computer related key entry proper handling of guest keys and to accurately detail all information relating to the number of guest vehicles in valet. Lastly to help ensure the smooth and efficient flow of guests entering and exiting valet.